Foji9's Privacy Policy – Your Data Is Safe

1 What Information We Collect

Under foji9's privacy policy, we collect two types of information — data you provide directly and data collected automatically.

We store the information you provide directly at registration. Additionally, technical data is collected automatically when you browse or play on foji9. In accordance with this privacy policy, we collect only the minimum information necessary to operate our services.

2 How Your Information Is Used

Foji9 uses your personal data only for defined, legitimate purposes. Our privacy policy clearly states which data is used and why.

• To create and manage your account and verify your identity.
• To process deposits, withdrawals, and other financial transactions.
• To complete KYC (Know Your Customer) verification and prevent money laundering.
• To send you relevant offers, bonuses, and promotions — but only with your consent.
• To maintain platform security and detect suspicious activity.
• To analyze gaming behavior and promote responsible gaming.
• To meet legal obligations and submit reports to regulatory authorities.
• To provide customer support and resolve your issues promptly.

3 Cookies & Tracking Technologies

The foji9 website and app use cookies and similar tracking technologies. This privacy policy explains which types of cookies we use and how you can manage them.

• Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your preferred language, theme, and settings.
• Analytics Cookies: To understand how the site is being used. All data remains anonymous.
• Marketing Cookies: Used to show relevant ads only with your consent.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect some platform features.

4 Sharing Data with Third Parties

Under foji9's privacy policy, we may share limited data with trusted third parties in specific circumstances, subject to strict contractual obligations.

• Payment Processors: Mobile Banking, Nagad, Rocket — used solely to process transactions.
• KYC Verification Provider: Data is shared in a controlled manner solely for identity and age verification.
• Game Providers: Limited technical data may be shared to ensure smooth gameplay.
• Law Enforcement: Data is disclosed under court order or legal obligation.
• AML Authority: In cases of suspected money laundering activity.

5 Data Retention & Deletion Policy

Foji9 does not retain your personal data longer than necessary. Our privacy policy sets out specific retention periods for each type of information.

• Active account data: Retained for as long as the account remains active.
• Financial transaction records: Retained for a minimum of 5 years as required by law.
• KYC documents: Retained for 5–7 years in accordance with regulatory requirements.
• After account closure: most personal data is deleted within 30 days.
• Gaming logs: May be retained in anonymized form for analysis for up to 2 years.

You can request that your data be deleted. However, certain data must be retained for a specified period to comply with legal or regulatory requirements.

6 Technical Data Security Measures

Foji9 uses industry-leading technology to protect your personal and financial information. This security framework is a core part of our privacy policy.

• 256-bit SSL Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): Two-factor authentication for your account.
• Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access.
• Regular Security Audits: Regular security audits conducted by independent third-party experts.
• Data Masking: Sensitive information (such as payment numbers) is masked in logs.
• Limited Staff Access: Only authorized personnel may access specific data.

7 Your Data Rights

Under foji9's privacy policy, you have clear and enforceable rights over your own personal data.

• Right to Know: You can request to know what data we hold about you.
• Right to Correction: You may request corrections to any inaccurate information.
• Right to Deletion: You may request deletion of your data subject to certain conditions.
• Right to Restrict Processing: You may request that the use of your information be restricted in certain cases.
• Right to Portability: You can export your data in a standard format.
• Right to Object: You may opt out of marketing communications at any time.

To exercise any of these rights, contact our customer support team. We will respond to your request within 30 days.

8 Protection of Minors' Data

Foji9 does not collect or process personal data from anyone under the age of 18. Both our privacy policy and terms of service apply to adults only.

Age is verified at registration. If a minor's account is identified, it is immediately suspended and all associated data is deleted.

9 Privacy Policy Updates

Foji9 may update this privacy policy from time to time. For any significant changes, we will notify registered users via email or in-app notification.

Continuing to use the platform after any changes constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this page regularly. The "Last Updated" date at the top of the page always reflects the most recent revision.

10 Privacy Contact

If you have any questions, concerns, or requests regarding this privacy policy, please reach out to our dedicated privacy team.

Email: [email protected]

General Support: [email protected]

We take all privacy-related requests seriously and are committed to responding within 30 business days.